privacy policy

SHP Athletes Privacy Policy

Last updated: April 17, 2025

SHP Athletes respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with us online or in person, or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information – Name, email address, phone number, and other details you provide when filling out forms or booking an assessment. Health & Fitness Information – If you become a client, we may collect basic health-related data as part of your intake or training program (e.g., goals, injuries, performance assessments). Usage Data – Information on how you use our website, such as pages visited, time spent, and clicks, via cookies and analytics tools like Google Analytics.Marketing Data – Interactions with our email campaigns, social media content, or ads, including Meta Pixel tracking.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support. Schedule and deliver training services. Customize training programs and track performance. Improve our website, services, and marketing strategies. Send relevant updates, offers, and educational content (you can opt out anytime)

3. How We Share Your Information

We do not sell your personal data.

We may share your information with trusted third-party service providers to help us operate effectively:

WellnessLiving – for scheduling, billing, and managing memberships

Convert Cloud – for website forms and email communication

Analytics and Marketing Tools – such as Google Analytics, Meta Pixel, and others that help us measure engagement and improve your experience

All third-party providers are required to safeguard your data in accordance with relevant privacy laws.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Ensure our website works correctly. Analyze user behavior and site performance. Improve marketing and advertising relevance

You can manage or disable cookies through your browser settings. Some parts of the site may not function properly without them.

5. Data Security

We take appropriate security measures to protect your data, including encryption, secure third-party platforms, and access controls. However, no online transmission or storage method is 100% secure.

6. Your Rights

Depending on where you live, you may have rights under privacy laws such as the GDPR or CCPA, including the right to:

Access the data we hold about you Request correction or deletion. Opt-out of marketing communications. File a complaint with a data protection authority

To exercise any of these rights, contact us at

[email protected]

.

7. Children’s Privacy

Our services are intended for athletes aged 8 and up. We do not knowingly collect personal information from children under 13 without verified parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions about this policy or your personal data, please contact:

SHP Athletes

Jacksonville, NC
📧 [email protected]

📞 (910) 459-1688